Qatar to switch to electronic bills for phone users

May 4, 2011
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Qatar Telecom (Qtel) is moving toward electronic billing for all its customers as part of its efforts to contribute for a greener Qatar, the company has said.

The move to e-billing will help reduce the amount of paper used in the production of bills, and provide customers with greater security and convenience for checking their monthly bills.

Electronic billing – or “e-billing” – will deliver bills to customers via email as a PDF attachment for easy access and storage.

The move is part of a Qtel’s long-term plan to phase out all paper-based transactions, both internally, as Qtel becomes a “paperless office,” and for customers.

The move to e-billing will take place in two phases, allowing customers to have time to adapt to the new online offering.

Customers who want to continue to receive paper bills will however have to pay a small charge in a move to encourage people to switch to the more environmentally friendly electronic option, Qatari daily The Peninsula reported.

Qtel received the “Green Retailer Award” in the Qatar Today Green Awards, and the company is working to encourage more people to use channels that consume fewer resources and create less waste.

Apart from the e-billing service, Qtel also offers a wide range of e-payment options, including its nationwide network of Self-Service Machines (SSM) and its special eQtel service.

http://gulfnews.com/news/gulf/qatar/qatar-to-switch-to-electronic-bills-for-phone-users-1.802186

         

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About the author

Born August 3, 1960 in Monastir, Tunisia
Career
Media career:
  • ABC News (Tunisia)
  • Bahrain Tribune
  • Gulf News
  • Bahrain Television News
Teaching career:
  • Monastir (Tunisia)
  • University of Bahrain
Education
  • MA  Mass Communications, University of Leicester
  • BA  in English & US literature and studies, University of Tunis

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